All news are available on www.connect.az, at online chat on site and 159 Subscribers Centre. Besides, subscribers may obtain informations on the company's social media accounts -: www.facebook.com/CONNECT.LTD/, www.facebook.com/nntvaz/, www.instagram.com/connect_azerbaijan/, www.instagram.com/nntv_azerbaijan/. Also news are published in media.
In the absence of money on the user’s balance, the service suspends automatically and the account remains active within the next 22 days. If the user does not pay the fee within this period, the contract shall be terminated. Reconnection after the termination of the contract shall be paid. The fee for connection to services again is 5 AZN.
For connection to the fiber-optik internet service of company subscriber with his (her) ID card should apply to the Dealer and Customer Service Offices, or call to 159 Subscriber Service and make inquiry. Subscriber for connetcion may apply also to www.connect.az site.
The monthly subscription fee shall be calculated from the day of signing the delivery and acceptance certificate and activation of the service. The calculation period for the indicated service is 1 month.
FTTB (Fiber To The Building) means laying a fiber-optic cable to a building. Simply saying, optic fiber is laid from the center of our network to your building and then is distributed among aparments through Ethernet (using special cables).