In order to check his tariff package, a subscriber must apply to Dealer or Customer Office with his identity card and his balance must be filled to the amount corresponding to the new tariff plan of the subscriber.
If a subscriber wishes to suspend the ADSL internet service, he (she) must apply to Dealer or Customer Services Offices in a written form. The balance freeze for 30 days is 3 AZN, for 60 days 6 AZN and for 90 days 10 AZN.
In the absence of money on the user’s balance, the service suspends automatically and the account remains active within the next 22 days. If the user does not pay the fee within this period, the contract shall be terminated. Reconnection after the termination of the contract shall be paid. The fee for connection to services again is 5 AZN.